Frequently Asked Questions
Please find below some of the most frequently asked questions about our luxury hire services. Have a look and see if your question can be answered here. If not, feel free to contact us either by submitting an enquiry, sending us an email, or by phone.
Can you deliver my rental and collect it?
Yes, we can deliver your rental directly to your home or place of work. Additional costs apply for this service...
Do you do longer-term hires?
Yes, long-term hires are possible at preferential rates. However, you will need to take into consideration that we do not...
Can I rent a car for a day?
Our minimum rental period is two days from Monday-Thursday and weekend hires are from Friday-Monday.
What is the minimum hire length?
The minimum hire period for our vehicles is two days. If you require a vehicle for an event, then we...
How Old Do I Have To Be To Rent A Music Car Hire?
In order to rent our vehicles for a music video, you must be 16 and over. For more information, please...
Can I purchase additional mileage?
Yes, excess miles are chargeable depending on the type of vehicle you wish to hire.
Is The Fuel Included?
When hiring our vehicles for your music video, fuel is included. If you require more information about this, then please...
Can I add an additional driver and if so how old do they have to be?
Yes, we can add additional drivers to the rental. However, the additional driver will have to meet our age criteria...
When is my security deposit returned?
Your deposit is refunded back onto your credit or debit card as soon as the rental is over. Please allow...
Can I Drive The Car For My Music Video Shoot?
If you wish to drive our vehicles during your video shoot, then you must be over the age of 25,...
Can we eat or drink in the prom hire car?
No, sadly no food or drink is allowed in any of our vehicles.
Can we take pictures & play our own music?
Sure , you can ask our chauffeurs to assist you.
Can the security deposit or insurance excess be reduced?
No, we do not offer a Collision Damage Waiver (CDW), it means that you would be responsible for any damages...
Are there discounts for hiring more than one car?
There are some discounts for hiring more than one car. If you intend to hire more than one vehicle, please...
Is A Driver Included In The Price?
Yes, when hiring our vehicles for your music video or TV, there will be a driver accompanying the vehicle. Please...
Do I Need To Pay A Damage Deposit?
You will be asked to pay a damage deposit unless you opt to have our drivers present. If you require...
Where does the chauffeur collect from at an airport?
Our Royal Rentals chauffeurs can meet you at any airport in the UK, as long as you provide flight times...
How much is it to reserve a rental?
To reserve any vehicle, you will need to pay the initial rental fee. Once we have this, the rental is...
What Am I Not Allowed To Do?
All our static hire services come with a no smoking policy, and sitting on the vehicle is not prohibited. To...
How do I book a prom hire car?
You can either email your full Itinerary or use our booking form, if you choose to speak to someone then...