Frequently Asked Questions
Please find below some of the most frequently asked questions about our luxury hire services. Have a look and see if your question can be answered here. If not, feel free to contact us either by submitting an enquiry, sending us an email, or by phone.
Can you deliver my rental and collect it?
Yes, we can deliver your rental directly to your home or place of work. Additional costs apply for this service...
Can I rent a car for a day?
Our minimum rental period is two days from Monday-Thursday and weekend hires are from Friday-Monday.
Do you do longer-term hires?
Yes, long-term hires are possible at preferential rates. However, you will need to take into consideration that we do not...
How Old Do I Have To Be To Rent A Music Car Hire?
In order to rent our vehicles for a music video, you must be 16 and over. For more information, please...
What is the minimum hire length?
The minimum hire period for our vehicles is two days. If you require a vehicle for an event, then we...
Is The Fuel Included?
When hiring our vehicles for your music video, fuel is included. If you require more information about this, then please...
Can I purchase additional mileage?
Yes, excess miles are chargeable depending on the type of vehicle you wish to hire.
Can I add an additional driver and if so how old do they have to be?
Yes, we can add additional drivers to the rental. However, the additional driver will have to meet our age criteria...
When is my security deposit returned?
Your deposit is refunded back onto your credit or debit card as soon as the rental is over. Please allow...
Can I Drive The Car For My Music Video Shoot?
If you wish to drive our vehicles during your video shoot, then you must be over the age of 25,...
Are there discounts for hiring more than one car?
There are some discounts for hiring more than one car. If you intend to hire more than one vehicle, please...
Can the security deposit or insurance excess be reduced?
No, we do not offer a Collision Damage Waiver (CDW), it means that you would be responsible for any damages...
Can we eat or drink in the prom hire car?
No, sadly no food or drink is allowed in any of our vehicles.
Can we take pictures & play our own music?
Sure , you can ask our chauffeurs to assist you.
Where does the chauffeur collect from at an airport?
Our Royal Rentals chauffeurs can meet you at any airport in the UK, as long as you provide flight times...
Is A Driver Included In The Price?
Yes, when hiring our vehicles for your music video or TV, there will be a driver accompanying the vehicle. Please...
How do I book a prom hire car?
You can either email your full Itinerary or use our booking form, if you choose to speak to someone then...
Can I hire with under 5 years driving experience?
There are certain cars that are available to drivers with less than five years of experience. These are the cars...
What Am I Not Allowed To Do?
All our static hire services come with a no smoking policy, and sitting on the vehicle is not prohibited. To...
How much is it to reserve a rental?
To reserve any vehicle, you will need to pay the initial rental fee. Once we have this, the rental is...